Collaboration • Knowledge • Leadership

Collaboration • Knowledge • Leadership

Mental health support

Mental Health Victoria is not a crisis support or referral service. However, useful links and contact details can be found below. If your safety or the safety of others is at risk, contact emergency services on 000 

If you need an interpreter to help speak with any of the below services, please call the Translating and Interpreting Service (TIS National) on 131 450.

 

Get immediate help

Emergency Services 

000 (24 hours, every day)

 

Lifeline

Free Australia-wide crisis support and suicide prevention service

13 11 14 (24 hours)

Text: 0477 131 114 (24 hours)

Lifeline online crisis chat (from 7pm to 12am)

 

Suicide call back service

Free Australia-wide service for people affected by suicide

1300 659 467 (24 hours)

Online and video chat is also available on the website.

 

SuicideLine Victoria

Free counselling and support for people in Victoria

1300 651 251 (24 hours)

Online and video chat is also available on the website

 

13YARN

24/7 national crisis line support for Indigenous Australians.

13 92 76 (24 hours)

 

On this page

Get immediate help

General mental health support

Support for anxiety and depression

LGBTIQA+ support

Aboriginal and Torres Strait Islander support

Support and resources for culturally and linguisitically diverse people

Support for families and carers

Support for children and young people

Parenting, relationship and grief support

Support for survivors of childhood trauma

Eating disorders support

Veterans support

 

General mental health support

Mental Health and Wellbeing Connect 

Mental Health and Wellbeing Connect is a new service dedicated to those who are supporting people living with mental health and/or substance use challenges or psychological distress.

Click the above link for full details of the 8 Centre's across Victoria

 

Head to Health 

Free mental health and wellbeing support for all Victorians

1800 595 212 (8.30am to 5pm weekdays, except public holidays)

 

Beyond Blue

Free mental health and wellbeing information and support for all in Australia

1300 22 4636 (24 hours)

Online chat is also available on the website

 

SANE Australia 

Provides a range of services including a hotline, online forums, referrals, workplace resources and advocacy about complex mental health issues

1800 187 263 (10am to 10pm weekdays)

 

Support for anxiety and depression

ARCVic 

Anxiety and OCD Helpline

1300 269 438 (10am to 7pm weekdays)

 

MindSpot Clinic   

Phone and online service for people with stress, worry, anxiety, low mood or depression

1800 61 44 34 (8am to 8pm weekdays, 8am to 6pm Saturday)

 

LGBTIQA+ support

Switchboard — Qlife 

Counselling, information and referral services for LGBTIQA+ people, their family and friends

1800 184 527 or online chat (3pm to 12am)

 

Thorne Harbour Health

Provides a range of services and supports for LGBTIQA+ people

 

queerspace

Counselling, case management, advocacy, research, training, professional development, consultancy

 

Rainbow Health Australia

Resource page lists a range of services, including counselling and peer support

 

Aboriginal and Torres Strait Islander support services

Brother to Brother

24-hour crisis line for Aboriginal men

1800 435 799 (24 hours)

 

13YARN

24/7 national crisis line support for Indigenous Australians.

13 92 76 (24 hours)

 

Gunditjmara Aboriginal Cooperative Ltd

Provides a range of healthcare and other support services.

 

Healing Foundation

Resources and support for members of the Stolen Generations.

 

Support and resources for culturally and linguistically diverse people 

Victorian Transcultural Mental Health

The lead transcultural and intersectional mental health service for the state of Victoria

 

Action on Disability within Ethnic Communities

Intake and referral service

 

Foundation House

The Victorian Foundation for Survivors of Torture

 

Embrace Mental Health

Mental health resources in a range of languages

 

Support for families and carers

Tandem Support and Referral Line

Information, support, advocacy or referral for family members or friends who are supporting a person with mental health issues

1800 314 325 (9am to 5pm)

 

Mental Health Foundation Australia

National Mental Health Helpline offers emotional and practical support to families, carers and individuals with mental health issues. The response team does not provide counselling but can arrange a call back from a trained psychologist or counsellor

1300 643 287

 

Support for children and young people

Headspace/eheadspace 

Confidential mental health and wellbeing information, support and health services for young people aged 12 to 25 and their families

1800 650 890 (9am to 1am)

 

Kids Helpline 

Free, private and confidential phone and online counselling service for young people aged 5 to 25

1800 551 800 (24 hours)

Web chat counselling

Email counselling (checked 8am to 10pm daily)

 

ReachOut 

An online mental health organisation for young people and their parents, providing practical support and tools to help with everyday issues. They also provide specific information for parents to help them support their teenagers

Online resources

 

Parenting, relationship and grief support

The Compassionate Friends Victoria 

Information and peer support for families trying to rebuild their lives after the death of a child, sibling or grandchild, from trained volunteers with lived experience

1300 064 068 (24 hours)

 

Relationship Australia 

Relationship support services for individuals, families and communities

1300 364 277

 

MensLine 

Support, information and referral service helping men to deal with emotional and relationship problems in a practical and effective way

1300 78 99 78 (24 hours)

Online and video chat is also available via their website

 

GriefLine

Telephone and online counselling services, as well as programs for children

1300 845 745 (6am to 12am)

 

PANDA (Perinatal Anxiety & Depression Australia) 

Telephone information, counselling and referral service for women, men and families affected by perinatal mental illness

1300 726 306 (9am to 7:30pm weekdays)

 

Support for survivors of childhood trauma

Blue Knot Foundation Helpline 

Information, support or referral for adult survivors of childhood trauma and abuse

1300 657 380 (9am to 5pm)

 

Eating disorders support

Butterfly Foundation's National Helpline

Counselling and treatment referral for people with eating disorders, and body image and related issues

1800 33 4673 (8am to 12am)

 

Eating Disorders Victoria

Free and confidential service providing information and peer support for people experiencing eating disorders or those who are supporting them (family, friends, professionals etc.)

1300 550 236 (9.30am to 4:30pm)

 

Veterans support

Open Arms (Veterans and Families Counselling)

Free and confidential counselling to anyone who has served at least one day in the ADF, and their families

1800 011 046 (24 hours)

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