Collaboration • Knowledge • Leadership
Collaboration • Knowledge • Leadership
Mental Health Victoria is not a crisis support or referral service. However, useful links and contact details can be found below. If your safety or the safety of others is at risk, contact emergency services on 000
If you need an interpreter to help speak with any of the below services, please call the Translating and Interpreting Service (TIS National) on 131 450.
Emergency Services
000 (24 hours, every day)
Free Australia-wide crisis support and suicide prevention service
13 11 14 (24 hours)
Text: 0477 131 114 (24 hours)
Lifeline online crisis chat (from 7pm to 12am)
Free Australia-wide service for people affected by suicide
1300 659 467 (24 hours)
Online and video chat is also available on the website.
Free counselling and support for people in Victoria
1300 651 251 (24 hours)
Online and video chat is also available on the website.
24/7 national crisis line support for Indigenous Australians.
13 92 76 (24 hours)
Support for anxiety and depression
Aboriginal and Torres Strait Islander support
Support and resources for culturally and linguisitically diverse people
Support for families and carers
Support for children and young people
Parenting, relationship and grief support
Support for survivors of childhood trauma
Mental Health and Wellbeing Connect
Mental Health and Wellbeing Connect is a new service dedicated to those who are supporting people living with mental health and/or substance use challenges or psychological distress.
Click the above link for full details of the 8 Centre's across Victoria
Free mental health and wellbeing support for all Victorians
1800 595 212 (8.30am to 5pm weekdays, except public holidays)
Free mental health and wellbeing information and support for all in Australia
1300 22 4636 (24 hours)
Online chat is also available on the website
Provides a range of services including a hotline, online forums, referrals, workplace resources and advocacy about complex mental health issues
1800 187 263 (10am to 10pm weekdays)
Anxiety and OCD Helpline
1300 269 438 (10am to 7pm weekdays)
Phone and online service for people with stress, worry, anxiety, low mood or depression
1800 61 44 34 (8am to 8pm weekdays, 8am to 6pm Saturday)
Counselling, information and referral services for LGBTIQA+ people, their family and friends
1800 184 527 or online chat (3pm to 12am)
Provides a range of services and supports for LGBTIQA+ people
Counselling, case management, advocacy, research, training, professional development, consultancy
Resource page lists a range of services, including counselling and peer support
Aboriginal and Torres Strait Islander support services
24-hour crisis line for Aboriginal men
1800 435 799 (24 hours)
24/7 national crisis line support for Indigenous Australians.
13 92 76 (24 hours)
Gunditjmara Aboriginal Cooperative Ltd
Provides a range of healthcare and other support services.
Resources and support for members of the Stolen Generations.
Victorian Transcultural Mental Health
The lead transcultural and intersectional mental health service for the state of Victoria
Action on Disability within Ethnic Communities
Intake and referral service
The Victorian Foundation for Survivors of Torture
Mental health resources in a range of languages
Tandem Support and Referral Line
Information, support, advocacy or referral for family members or friends who are supporting a person with mental health issues
1800 314 325 (9am to 5pm)
Mental Health Foundation Australia
National Mental Health Helpline offers emotional and practical support to families, carers and individuals with mental health issues. The response team does not provide counselling but can arrange a call back from a trained psychologist or counsellor
1300 643 287
Confidential mental health and wellbeing information, support and health services for young people aged 12 to 25 and their families
1800 650 890 (9am to 1am)
Free, private and confidential phone and online counselling service for young people aged 5 to 25
1800 551 800 (24 hours)
Email counselling (checked 8am to 10pm daily)
An online mental health organisation for young people and their parents, providing practical support and tools to help with everyday issues. They also provide specific information for parents to help them support their teenagers
The Compassionate Friends Victoria
Information and peer support for families trying to rebuild their lives after the death of a child, sibling or grandchild, from trained volunteers with lived experience
1300 064 068 (24 hours)
Relationship support services for individuals, families and communities
1300 364 277
Support, information and referral service helping men to deal with emotional and relationship problems in a practical and effective way
1300 78 99 78 (24 hours)
Online and video chat is also available via their website
Telephone and online counselling services, as well as programs for children
1300 845 745 (6am to 12am)
PANDA (Perinatal Anxiety & Depression Australia)
Telephone information, counselling and referral service for women, men and families affected by perinatal mental illness
1300 726 306 (9am to 7:30pm weekdays)
Text line for after hours support https://panda.org.au/chat
Information, support or referral for adult survivors of childhood trauma and abuse
1300 657 380 (9am to 5pm)
Butterfly Foundation's National Helpline
Counselling and treatment referral for people with eating disorders, and body image and related issues
1800 33 4673 (8am to 12am)
Free and confidential service providing information and peer support for people experiencing eating disorders or those who are supporting them (family, friends, professionals etc.)
1300 550 236 (9.30am to 4:30pm)
Open Arms (Veterans and Families Counselling)
Free and confidential counselling to anyone who has served at least one day in the ADF, and their families
1800 011 046 (24 hours)
Receive all the latest MHV news plus key headlines, events and opportunities from across the sector.
Level 6, 136 Exhibition Street,
Melbourne VIC 3000
mhvic@mhvic.org.au
ABN: 79 174 342 927
Mental Health Victoria acknowledges the Aboriginal and Torres Strait Islander peoples as traditional custodians of the land on which it operates. We pay respect to Elders past and present and value the rich history, unbroken culture and ongoing connection of Aboriginal and Torres Strait Islander people to country.
Mental Health Victoria acknowledges those people touched directly and indirectly by mental health vulnerabilities, trauma, suicide and neurodiversity, and their families, kin, friends and carers. We acknowledge the ongoing contribution of those people in the mental health sector.
Mental Health Victoria values diversity. We advocate for a safe and inclusive society for all people, regardless of their ethnicity, faith, disability, sexuality, or gender identity, and uphold these values in all we do.
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