Training FAQs

MHV training is it converting to online?

Given the current environment, Mental Health Victoria is updating and migrating all of its classroom-based professional development programs to online delivery.  This is so that you can still access training and professional development programs, just in an online environment.

By taking this action, Mental Health Victoria is seeking to assure you and our colleagues, that our highest commitment is to everyone’s health, safety and wellbeing.     

Our workshops will still run on the dates advertised in the professional development calendar, subject to leaner interest; and our successful upgrading of the programs for online delivery.  If we don’t think the course works well for learners online, yet, we won’t deliver the course, until it does!  That’s our commitment to you.

On that note, we would love to hear your thoughts regarding online learning - 5 minute online survey, please.

In the meantime, please continue to register your interest in our workshops so that we can ensure we are providing the best possible range of professional development to you and the broader sector. 

Further correspondence will be emailed to individual registrants to confirm workshop attendance closer to the scheduled date.

Further information can be attained also by emailing us at or by calling 9519 7000 and leaving a message (we’ll call you back).

Mental Health Victoria prioritises its support to the sector, and during the coming days, weeks and months we will share information, resources, and best-practice examples, and of course online professional development opportunities, with you, MHV members, and the broader sector via our regular communication channels.

How do I register for training?

Registration for all courses is via our Training Calendar and Registration page on the Mental Health Victoria website at

How many people come to the training?

Group sizes are generally limited to 20 people, this enables ample opportunities for questions and discussion during the training. A minimum number of training participants are required for scheduled training to go ahead.

Where is the training and how do I get there?

Information about the training venue location, public transport, and parking are included in every course flyer.
Training at the Mental Health Victoria office is held at Level 2, 22 Horne St, Elsternwick. A map, public transport and parking directions can be found here

Is there parking nearby?

Unfortunately all-day parking is very difficult to find. All-day parking is available at the end of Horne St, Sherbrooke Ave, at the end of Ripon Grove, or on the 'Elwood side' of Nepean Highway.
Other residential streets in the area may have all-day parking on one side of the street, and restricted parking on the other. Please inspect and obey signs to avoid infringement notices during your visit.

How can I pay for training?

During online registration, participants can choose to pay by credit card at the time of booking, or to be sent an invoice. Invoices are usually sent approximately one month prior to the training course, our payment terms are 30 days net

What is your 'member' and 'non-member' rate?

Participants are eligible for our member training rate if they work for one of our member organisations, or are an individual member of Mental Health Victoria. Please check with your manager or call us here to check if you are eligible for member rates.

Is this training going to suit me?

A description of each training course, including learning objectives, content, and the intended audience, is listed on each training flyer. To assist in professional development planning, our short courses are offered under three groupings:

  •  Foundation Skills, for new staff in their first 12 to 18 months of work in the sector

  •  Extended Practice, for more experienced staff seeking further development in areas of practice; and

  •  Special Interest, suitable for all staff with an interest in the identified areas

Will this training be held again?

Our popular courses are regularly repeated to meet our participants' needs. Our training calendar is published in six month blocks (January and June) to enable you to plan ahead.

Will food be provided?

Lunch is not included for most of our courses. There is always tea, coffee, fresh filtered water and biscuits available. The training room at Mental Health Victoria contains a refrigerator, microwave, and basic utensils for those that would like to bring lunch, or there are many cafes in the local area.

What if I need to change or cancel my booking?

Transfer of booking to an alternative workshop – Mental Health Victoria is happy to discuss transferring your training registration to an alternative workshop, along with any payments made, given sufficient notice.
Cancellations within 5 working days – will occur an administrative fee of 40% of the workshop cost. However, the transfer of a registration to another member of your organisation can be arranged at any time at no cost.
Non-attendance on our workshops, without prior notice – We regret that we have to charge the full invoice amount for non-attendance on the day of training if we have not received prior notice. This includes those workshops that are full- or part-subsidised by government funding, as each registration is reported and accounted for.
The Mental Health Victoria training team will endeavour to accommodate all booking amendments.