Mental Health Help & Support


Mental Health Victoria is not a crisis support or referral service. However, useful links and contact details can be found below.

If your safety or the safety of others is at risk, contact emergency services on 000 (24 Hrs)


COVID-19 information for individuals and families

Bushfire help and support 


1800 595 212

Cairnmillar Institute (free telehealth counselling)

1300 22 4636 (24 Hrs)

13 11 14 (24 Hrs)

Suicide Call Back Service
1300 659 467 (24 Hrs)

Kids Helpline
1800 55 1800 (24 Hrs)


Other helplines

Anxiety and OCD Helpline.
Call 1300 269 438, 10am-8.30pm Monday to Friday


Tandem Support and Referral Line 
Information, support, advocacy or referral for family members or friends who are supporting a person with mental health issues.
Call 1800 314 325


Blue Knot Foundation Helpline
Information, support or referral for adult survivors of childhood trauma and abuse.
Call 1300 657 380, 9am-5pm / 7 days a week


Butterfly Foundation's National Helpline 
Counselling and treatment referral for people with eating disorders, and body image and related issues. 
Call 1800 33 4673 8am-9pm / 7 days a week


Mental health and wellbeing support, information and services to young people aged 12 to 25 years and their families.
Call 1800 650 890


MensLine Australia 
Phone and online support and information service for Australian men. 
Call 1300 78 99 78, 24 hours / 7 days a week


MindSpot Clinic 
Phone and online service for people with stress, worry, anxiety, low mood or depression. 
Call 1800 61 44 34 AEST, 8am-8pm (Mon-Fri), 8am-6pm (Sat)


Phone and web-based services to support lesbian, gay, bisexual, transgender and intersex (LGBTI) people. 
Call 1800 184 527, 3pm-12am (midnight) / 7 days a week


PANDA (Perinatal Anxiety & Depression Australia)
Telephone information, counselling and referral service. 
Call 1300 726 306, 9am-7:30pm AEST (Mon-Fri)


Brother to Brother
24-hour crisis line for Aboriginal men has been set up to provide extra support during the coronavirus pandemic.
Call 1800 435 799


SANE Australia 
Support, training and education enabling those with a mental illness to lead a better life. 
Call 1800 18 7263, 9am-5pm (Mon-Fri)


The Compassionate Friends Victoria
Information and peer support for families trying to rebuild their lives after the death of a child, sibling or grandchild, from trained volunteers with lived experience.
Call 9888 4944 or 1300 064 068 24/7. Siblings (aged 18-30 years) can use the web chat daily, 3pm-12am


Open Arms (Veterans and Families Counselling)
24/7 free and confidential counselling to anyone who has served at least one day in the ADF, and their families. 
Call 1800 011 046


Mental Health Foundation Australia 
National Mental Health Helpline offers emotional and practical support to families, carers and individuals with mental health issues. The response team does not provide counselling but can arrange a call back from a trained Psychologist or Counsellor.
Call 1300 643 287