Psychosocial Learning Hub - Frequently Asked Questions

 

What is the Psychosocial Learning Hub?

Who is the program for?

What’s unique about the PLH?

How much does it cost?

What is the time commitment?

What technology is needed?

What are the benefits for supervisors/team leaders?

What are the benefits for support workers/support coordinators?

Why does a module take four weeks to complete?

Once I have started a module, can I suspend or extend the four-week timeframe?

What if I don’t get to my daily quiz questions and miss some of them?

How do I apply?

Who do I contact for more information?

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What is the Psychosocial Learning Hub?

A micro-learning program that focuses on building foundational psychosocial disability and mental health capabilities for the NDIS workforce. The program is underpinned by recovery-oriented and trauma-informed practice and principles, which are regarded as essential for working with people with mental ill-health. The program tailors learning for this mostly mobile and time-poor workforce by delivering it digitally and in bite-sized portions. No face-to-face participation is required.

The PLH comprises two key learning components:

  • Yarno Questions — Yarno is a quiz based learning tool
  • Online Learning Hub — Collection of resources, videos and activities

 

Who is the program for?

The PLH is particularly beneficial for NDIS Support Workers who are new to working in the Psychosocial Disability and Mental Health space– the PLH is very much about foundational psychosocial capabilities in the context of NDIS Support Work.

Who else could benefit?

Team Leaders and Supervisors of NDIS Support Workers, who are also new to working in the Psychosocial Disability and Mental Health space – the learning would assist them in supporting and building their team’s psychosocial capabilities.

 

What’s unique about the PLH?

The Psychosocial Learning Hub has been specifically designed for NDIS support workers and their working environment. The learning is offered in ways that allows for mobile workers to use it flexibly and in bite-size chunks to accommodate their busy work schedules. It is delivered over a longer period of time, giving workers the chance to do their learning on the job.

Through co-design processes with NDIS workers, Participants and other stakeholders, the PLH translates recovery-oriented practices into the context of NDIS support work, with the learning including scenarios that NDIS workers can easily recognise and relate to.      

 

How much does it cost?

  • Individual learners: $132.00 per course
  • 10+ learners (purchased as a single package): $110.00 per course
  • MHV members receive a further 10 per cent discount on all sales.
  • All prices are inclusive of GST.

 

What is the time commitment needed?

The program is learner-driven so workers can explore areas of need and interest. Workers can learn anytime, anywhere and at their own pace.

Learners receive a daily email (Monday to Friday) over the four weeks during each course. They are encouraged to answer the quiz questions they receive each day (about five minutes) with the option to click on the links to learn more. The PLH online learning hub also includes a range of activities and resources that learners choose to explore at their own pace and can complete in small bursts. 

 

What technology is needed?

Learners can access the Psychosocial Learning Hub on any smart mobile phone, tablet or computer. A valid email address is required, which the learner will ideally check each working day. When learners have internet access, they can click a button to download the content to use offline (this excludes emails and videos).

For mobiles, the PLH includes an app which can be downloaded if you choose, although the PLH is also available via web browsers, even on mobiles. 

 

What are the benefits for supervisors/team leaders?

This program will support supervisors/team leaders towards:

  • Supporting your team to develop psychosocial capabilities in a time and cost-effective way
  • Identifying and developing your own psychosocial capabilities
  • Improving your team’s work health and safety practices
  • Improving quality and safety for participants
  • Supporting your team to uphold the NDIS Code of Conduct
  • Receiving a certificate of completion for each module

 

What are the benefits for support workers/support coordinators?

This program will help support workers/support coordinators towards:

  • Identifying and developing psychosocial capabilities in a time-effective way
  • Getting knowledge and skills to excel at work
  • Improving your future employability
  • Improving your work health and safety practices
  • Improving quality and safety for participants
  • Helping you meet the NDIS Code of Conduct
  • Receiving a certificate of completion for each module 

 

Why does a module take four weeks to complete?

The learning science behind the PLH includes the methods of spaced repetition and active recall, which tells us that learning occurs best when we are repeatedly exposed to knowledge and skills over time. This strengthens long-term memory, as well as allowing opportunities for reflection and to apply the learning on the job.

So the module is structured over four weeks:

Week 1 includes a 5-7 question introductory quiz delivered to your email, and access to the online PLH learning activities and additional information. The focus of Week 1 is to introduce you to the learning topics and allow you time to become familiar with the online PLH

Weeks 2 to 4 are where you receive your daily Yarno Quizzes, while continuing to have access to the PLH online learning hub resources.

 

Once I have started a module, can I suspend or extend the four-week timeframe?

Unfortunately, no.  The modules, and in particular the Yarno quizzes, are designed to be rolled out for the whole learner group at the same time, as per the course schedule.

 

11. What if I don’t get to my daily quiz questions and miss some of them?

The questions will still be there for you to complete when you have the time.  However, to get the most out of your learning, we do strongly recommend that you answer them as frequently as possible, rather than letting them build up, and certainly completed within the 4-week timeframe. 

 

How do I apply?

Click here to access our calendar and registration page.

 

Who do I contact for more information?

Email: PLHlearnersupport@mhvic.org.au

Phone: 03 9519 7005 (during Covid restrictions you will need to leave a message with your name and phone number and your call will be returned)

Visit the Psychosocial Learning Hub

Or click the button below to submit an only enquiry.

 

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